Review

Wallace and Co

British
146 Upper Richmond Road, Putney, London SW15 2SW
Latest critic review: August 25, 2010

Gregg Wallace comes to Putney...

Critic Reviews

Marina O'Loughlin Metro

Reviewed on August 25, 2010

"If I had to sum the place up in Hollywood pitch brevity, I’d say it’s pleasantly ordinary." READ REVIEW

Matthew Norman Guardian

Reviewed on February 13, 2010

"What Gregg would say, or rather what Michel would say, on meeting my Lancashire hotpot I cannot be sure, but I'm guessing that, granted immunity, he'd want to say it with a meat cleaver." READ REVIEW

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Fay Maschler Evening Standard

Reviewed by January 28, 2010

"Monkfish skewer with salsa verde and salad potatoes was, you and Gregg and maybe also Tim Payne will be pleased to know, an unqualified success." READ REVIEW

Guy Dimond Time Out

Reviewed on January 27, 2010

"A large, all-day café that’s been prettied up in a pleasing mix of rationing-era nostalgia and beach house looks, with a bit of Sydney café menu thrown in." READ REVIEW

Michelle Court View London

Reviewed on January 27, 2010

"With its varied menu and cosy, comfortable interior, this is pretty much everything you could want in a local cafe." READ REVIEW

Hermano Primero Dos Hermanos

Reviewed on January 17, 2010

"Quality is good though as in my Charcuterie plate which had meat from Trealy Farm in Monmouthshire. Salami, Coppa and Bresaola were all excellent and served properly, at room temperature." READ REVIEW

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Average user rating from: 1 user(s)

Overall rating:

1.0 (1)

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Third time unlucky!

Overall rating:

1.0

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Reviewed by Alex
March 22, 2010

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1 of 2 people found the following review helpful

I’ve been to Wallace & Co. for a 3rd time thinking I would give them a chance to redeem themselves for the first 2 fiasco experiences, just to face another disaster. By far the worst service I’ve ever experienced in a restaurant or even cafe.

My first bad experience at W&Co. was when I took 11 friends for a Sunday brunch and they managed to get 11 out of our 12 orders wrong, not to mention that half of the food arrived when we were about to pay the bill and a few dishes didn’t even turn up. Service was just chaos.

I decided to give it another go, this time on a quiet Tuesday evening. I was shocked after having ordered our food just to be told 30 minutes later that they didn’t have one of the 2 dishes ordered. My partner’s dish arrived at the same time they informed me they did not have my fish and I should order something else. What a shamble!
Third and final straw, I thought, well, they can’t get a coffee and cakes wrong, right? WRONG! They managed the unthinkable!

I went for a coffee and cake on a Sunday afternoon. On arrival I placed my order for a coffee, tea, scones and a slice of cake. After at least 20 minutes waiting we finally had our coffee and tea, with a tea bag inside and milk but no cutlery to remove the bag or a place to dispose it. No sugar or sweetener was on the table or offered, we decided to stand up and pick up a sugar pot ourselves after waiting for a while for attention of one of the careless or shall I say lost untrained staff.

After having finished our coffees and tea, we decided to ask one of the staff for our scones and cakes ordered 40 minutes earlier only to be told that the scones have finished long before lunch, hours before we arrived. They apologised for the mistake and went to fetch a piece of the wrong cake - not what we ordered.

I think you can make your own conclusions after the above! I never thought a well known chef like Greg would risk putting his name into such a shambolic restaurant. Definitely not a Masterchef's standard!

What a shame, I really liked the concept and was looking forward to something like it in Putney.
Alex, Putney